ScissorTail Roofing and Construction
300 W Main St, Norman, OK 73069, USA
- Service area and scope: Roofing repairs and replacements in the Oklahoma City metro area (including Norman), with work on wind/hail damage and related roof issues; some reviews reference repairs of other storm-related damage and even TPO flat roof work.
- Responsiveness: Reported rapid responses, often same-day or next-day site visits, with crews arriving promptly to begin work.
- Process and communication: Detailed estimates with photos and explanations; staff provided clear guidance through the process, and customers noted effective follow-up and ongoing communication.
- Quality of work: Work described as thorough and high quality, with both exterior repairs and interior work completed skillfully; crews were on-site multiple times as needed, and job sites were kept clean.
- Insurance and coordination: Staff assisted with insurance claims, reviewed other contractors’ work for issues, and helped guide customers through the claim and repair process.
- Fairness and integrity: Emphasis on honest, transparent pricing; several accounts of complimentary minor repairs or no-charge service; praised for integrity and reliability.
- Staff and relationships: Consistently mentioned team members include Brent Swift (SwiftCo), Austin, Kelsey, Juan, and Andrea; many customers express long-term, trusted relationships and view the company as locally owned and dependable.
- Customer sentiment: Broadly positive, with multiple five-star ratings and frequent phrases like “highly recommended,” “best in the business,” and “A+,” reflecting strong satisfaction with service and outcomes.
Shingles
Excellent
Same day or next day (within 24 hours)
No significant complaints; reviews are highly positive.
No explicit warranties mentioned
Excellent
Pricing described as fair and transparent; some repairs were performed free of charge
No maintenance tips mentioned
300 W Main St, Norman, OK 73069, USA
116 W Main St, Norman, OK 73069, USA
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