G & H Roofing Inc

- The customer contacted the company in November for a leaking roof and hood vent installation; a quote was provided but the project began only weeks later.
- Equipment and materials (ladders, generators, propane tanks, extra roofing materials) were stored around the property for an extended period, even after they were no longer needed.
- The crew size declined from a small team to a single worker, attributed to rising labor costs.
- By December, multiple new leaks appeared; the company initially responded quickly to mitigate damage but soon stopped appearing to be a priority.
- An emergency visit around 11 pm involved a worker delivering a pump to address water intrusion; this was the only consistently positive interaction mentioned.
- The project featured long gaps with days of work followed by weeks with no progress; the customer attributed slow progress to weather but noted ongoing delays despite patience.
- In mid-January, there were multiple clogged roof drains; the company claimed they were waiting on flashing parts and had scheduled a roto-rooter visit, which never occurred.
- The site left significant messes: muddy drips on windows and siding, nails and scrap metal in the yard/driveway, and portions of new roof material hanging below flashing.
- By March, equipment had disappeared again; a walkthrough was promised to update the contract and address cleanup, but the visiting worker appeared confused and no lasting follow-up occurred.
- The customer found over 50 nails, scrap metal, and piles of rock around the home, with new debris appearing daily.
- The company stated it could not unclog drains but would assist for an additional fee; drains were covered without prior consultation, and a vent for the bathroom was not completed despite prior discussion.
- The city notified the customer that the roofing permit had not been closed out nor was a final inspection scheduled; the company stopped answering calls and emails, hindering the insurance claim process.
- The repairs appeared rushed yet stretched over four months, raising concerns about whether the project would pass inspection.
- Safety and professionalism concerns were raised: the company parked in a throughway without marker lights, cones, or four-way signals; one employee waved at the customer while they were impeded, indicating a perceived rushed and reckless approach.
- A separate, brief positive note described another customer who received a consult from the owner and considers the company a go-to for roof advice, highlighting mixed experiences.

Overall, the experiences depict significant delays, communication breakdowns, safety and cleanup concerns, incomplete work, and permitting/inspection issues, with only a few positive interactions noted. Potential customers may want to verify scheduling, cleanup expectations, permit closure, and references before proceeding.