FM & Loonstyn Roofing

(4.8)
194 reviews
+1 215-235-7000

FM & Loonstyn Roofing Reviews

- Overall, customers report fast responses and quick turnarounds, with quotes often provided the same day and work scheduled within days (in some cases as quick as the next morning or within a week).
- The company is described as transparent and professional, with clear communication and thorough documentation, including before-and-after photos.
- Services cited include roof leak assessment and repair, full roof replacements, skylight work, flat roofs, gutters, and maintenance under warranty; work for both homeowners and rental properties is mentioned.
- Work quality and crews are repeatedly described as courteous, efficient, neat, and capable of delivering high-quality results; interior spaces remained dry after rain in several accounts.
- Pricing is generally regarded as fair, with options explained (patch vs. full roof) and a low-pressure approach; several reviews note quick, reasonable quotes.
- Warranty and maintenance experiences vary: some positive, but others note challenges such as rude interactions, unclear upfront maintenance fees (e.g., a $300 charge), and communication gaps after the initial work; at least one case involved a refund after a review.
- The company appears well-regarded for local service in the Philadelphia and South Jersey area, with multiple references recommending them for future roofing projects.

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Additional Information

🏗️ Common Materials

No siding materials mentioned; reviews focus on roofing (shingles/flat roof) rather than siding.

Quality Rating

Excellent

⏱️ Response Time

Typically within hours to 24 hours; often same day or within an hour for initial inquiries.

📝 Common Complaints

Post-project communication issues; unclear/warrantied maintenance charges; occasional rude interactions during warranty visits.

🛡️ Warranties Offered

Full roof warranty; 3-year maintenance warranty program.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing described as fair and reasonable; quotes were competitive; some concerns about maintenance charges and payment process being unclear.

🔧 Maintenance Tips

No specific maintenance tips were provided in the reviews.

Location

Other Siding Repair Services in Philadelphia