Fidelity Exteriors

- Scope of work: Roof replacement due to hail damage, replacement of damaged window screens, and additional exterior work such as shutters, downspouts, and siding.

- Insurance coordination: Anthony inspected, documented damage, and handled interactions with the insurance company and adjusters; often accompanied adjusters and guided customers through claim filing and options.

- Communication and responsiveness: Anthony and the crew were consistently responsive, kept customers informed about delivery and installation dates, and checked in during work hours.

- Project management and workmanship: Crews were professional and respectful; work was completed efficiently, with some projects completed ahead of schedule (even in a single day for roofing); sites were left clean of debris.

- Quality and reliability: Customers cited high-quality workmanship and noticed durable results (e.g., long-lasting roofing with a stated guarantee); multiple accounts described the experience as the best or among the best with contractors.

- Customer experience and ease: The process was described as easy, simple, and hassle-free, with Anthony’s guidance reducing confusion around storm damage repairs and insurance.

- Problem-solving and extras: The company handled third-party issues (such as solar or other vendors) effectively; in some cases, extra services were provided at no charge (e.g., replacing screens or addressing siding issues).

- Customer sentiment and referrals: Feedback was overwhelmingly positive, with many customers recommending Fidelity Exteriors and noting they would hire again or refer others.