Exterior Source of Tidewater, VA

- Overall impression: multiple customers describe Exterior Source as professional, reliable, and capable across a range of exterior projects (windows, siding, gutters, roofing, doors, porches). Many customers became repeat clients or recommended them to others.

- Services and outcomes: projects included storm doors, GAF roof shingles with stainless steel chimney cap, windows that reduced heat gain, siding, gutters, and porch/door replacements. One client reported a dramatic aesthetic improvement; another noted energy comfort improvements from new windows.

- Timeliness and workmanship: crews were punctual and efficient, often completing work ahead of or within the promised timeframe. On-site managers (e.g., Nick, Ray, Shane) provided oversight and kept customers informed. Clean-up was consistently praised as thorough, sometimes described as minimizing visible evidence of work.

- Customer service and communication: customers frequently cited friendly, knowledgeable staff who explained options clearly and answered questions without high-pressure sales. Several reviews highlighted personalized, attentive treatment from salespeople and project managers.

- Quality and professionalism: reviews consistently note high-quality workmanship across roofing, siding, gutters, and door installations. Some customers compared the performance to their expectations and reported high satisfaction with results.

- Pricing and value: at least one reviewer stated pricing was comparable to other estimates, while overall value was emphasized through workmanship and long-term quality.

- Notable policies or limitations: one client mentioned that Exterior Source no longer performs concrete pours on the peninsula, with an alternative recommendation to use pavers; customers should confirm current service scopes.

- Mixed feedback: one customer expressed discomfort with personal questions asked during an estimate; the owner noted that this reflected a personal experience and not necessarily representative of all interactions.