Exterior Remodelers of America

- Overall impression: The reviews depict Exterior Remodelers of America (ERA) as a generally favorable contractor for siding and exterior remodeling, with strong emphasis on knowledgeable guidance, professional crews, and noticeable improvements to home exteriors. One reviewer cited a negative experience with a salesperson and HOA coordination.

- Customer service and leadership: Several accounts praise the office staff as helpful on the phone and Gregg for his material knowledge and steady project guidance throughout. A contrasting experience notes a salesperson who provided incorrect HOA assurances and did not assist with an appeal.

- Project team and workmanship: Randy the installer is repeatedly described as professional, thorough, and detail-oriented, delivering a high-quality finish. Painters are noted as punctual, courteous, and precise. Crews are described as punctual and professional across projects.

- Timelines and logistics: One project was completed in about a week (siding on a 4-bedroom home), while other jobs spanned roughly a month from contract to completion. Descriptions emphasize timely work and clear communication about the process.

- Scope of work and results: Projects included siding replacement, covering and finishing gables, soffits, and fascia, and house painting. Customers report transformed curb appeal, a modernized appearance, and, in some cases, pest-related benefits after sealing eaves.

- Quality and impact: Buyers express satisfaction with the look and durability of the finished exterior, noting that older homes appeared refreshed or “like new.” Several customers indicate they would use ERA again for exterior upgrades and would recommend the company to others.

- Reuse and referrals: Multiple reviews explicitly state willingness to hire ERA again for future remodeling and to recommend them to other homeowners.

- Notable caveat: The negative experience highlights the importance of accurate HOA guidance and responsive follow-up from the salesperson versus the firm’s overall capability.