Champion Replacement Windows of Phoenix

- Overall impression: generally positive experiences with Champion Windows, emphasizing knowledgeable sales reps, thorough explanations, and high-quality installations; some notes about timelines and scope.

- Sales experience: Patrick is repeatedly praised for knowledge, patience, and clear explanations of materials and workmanship; Shad and JC are also described as friendly, helpful, non-pushy, and responsive to questions; Chad is noted for his helpfulness and product detail; several customers felt the sales process was low-pressure and customer-focused.

- Pricing and deals: multiple mentions of getting a good or best deal and pricing presented as reasonable; sales reps were attentive to customer needs during price discussions.

- Product knowledge and demonstrations: customers appreciated clear information about materials, features, and energy performance (including a BTU rating demonstration).

- Installation quality: installation teams described as excellent, polite, respectful of property, and delivering a precise fit with minimal interior mess; some customers noted satisfaction with the final workmanship and the perceived sturdiness of the product.

- Timelines and scheduling: one project (a sunroom) took about a year from contract to completion due to HOA approvals and city permits; delays were attributed to external factors rather than Champion, though a color mismatch caused a several-week setback and required corrective material; overall emphasis on quality over speed.

- Scope and inclusions: stucco repair was included in some projects, but painting of stucco was not; customers were advised about what was included and what required separate arrangements.

- Outcomes and benefits: customers reported tangible benefits such as reduced electric usage after window replacement; sunroom projects were described as enjoyable to plan and look forward to using.

- Aftercare and referrals: representatives encouraged ongoing contact with questions after installation; strong likelihood of recommending Champion and returning for future projects like additional sunrooms.