Expert Roof, LLC

Koalaty Siding Repair is generally perceived positively by customers, with repeated praise for promptness, professionalism, and high-quality workmanship from estimate through project completion. Reviewers frequently note thorough communication, clear explanations of options, and a focus on matching the home’s style and color.

Practical details for potential customers:
- Work performed: full siding replacement on homes, with options including cement board (Hardie) to deter woodpeckers; project often described as top-notch and durable; a lifetime warranty is mentioned.
- Materials and expertise: Koalaty is a Hardie-preferred installer and can offer cement board at a favorable price; staff and project managers (e.g., Tom, Paul) are noted for knowledge and clarity.
- Budget and options: teams work within budgets, presenting trade-offs and additional options to save money; some customers used an on-call list or other cost-saving approaches.
- Scheduling and timelines: several projects were completed quickly (e.g., within about two weeks after storms or damage); response to storm damage (hail) was prompt in at least one case.
- Communication and service: staff such as Star and others are praised for courteous, attentive phone conversations; extensive note-taking helps minimize follow-up; occasional comments mention slower initial estimate responses, but many reviews emphasize good ongoing communication.
- Quality control and problem resolution: when issues arose, they were handled professionally; customers felt cared for and believed the company would correct mistakes if they occurred.
- Overall sentiment: most customers would hire Koalaty again for siding and exterior work and recommend them for similar projects; several reviews highlight the value of paying for higher quality over cheaper, less reliable options.