Superior Siding Inc
4878 Saratoga Ave #202, San Diego, CA 92107, USA
- Services offered: roof repair (including tile roofs), fascia replacement, and full roof replacements; projects range from single-story to two-story buildings; some work addressed complex issues such as termite and water damage.
- Evaluation and quotes: on-site inspection prior to quoting (not based solely on satellite imagery); quotes were described as competitive and fair with clear explanations of what was included or excluded; no-pressure sales approach reported.
- Scheduling and timing: many projects started quickly (often within a week) and progressed with daily updates; crews were on time and completed work in a timely manner; tear-off and cleanup were noted as thorough; occasional delays occurred due to project complexity, with advance notice and revised timelines provided.
- Work quality and process: professional workmanship with attention to detail; yard and property kept tidy with daily cleanups; crews described as diligent, respectful, and cooperative; final checks and extensive post-work cleanup typically performed; warranties mentioned.
- Communication and customer service: responsive leadership (notably Kendall) via calls, texts, and emails; frequent project updates and transparent discussions about options and timelines; customers felt informed and involved throughout the process.
- Pricing and value: generally praised for fair or competitive pricing; several reviews highlighted good value for the scope of work; in at least one project, additional minor costs were incurred but deemed fair.
- Customer sentiment and outcomes: broad consensus of a positive experience and high satisfaction; multiple reviewers would recommend Exclusively Roofing to others; several notes of emergency responsiveness (e.g., leaks addressed on rainy days) and peace of mind for homeowners.
- Notable strengths highlighted: thorough on-site assessment, clear and detailed communication, reliable scheduling, quality workmanship, and a professional, customer-focused approach.
Tile roofs and fascia (roofing components); references to tile roof repairs.
Excellent
Very quick; generally prompt responses and updates (often within hours to a few days).
Delays in project timelines and minor additional costs or charges; some projects took longer than expected.
Warranties mentioned, but details not specified.
Excellent
Pricing described as fair and competitive with transparent quotes and no unexpected charges.
No maintenance tips mentioned.
4878 Saratoga Ave #202, San Diego, CA 92107, USA
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