Excel Exteriors, Inc.

(4.5)
88 reviews
+1 727-275-0868

Excel Exteriors, Inc. Reviews

Overall, reviews describe the contractor as delivering high-quality exterior work (roof, siding, gutters) with professional crews, timely completion, and thorough cleanup, and many customers would recommend them. However, several reviews raise concerns about communication, responsiveness to warranty issues, scheduling, and financing promises, resulting in mixed experiences.

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Additional Information

🏗️ Common Materials

siding (general)

Quality Rating

Excellent

⏱️ Response Time

Mixed; generally prompt in many reviews, but some report delays of weeks to months for service or warranty responses.

📝 Common Complaints

Poor communication and responsiveness, especially to warranty issues or scheduling,Delays in repairs or addressing warranty claims,Warranty terms and coverage described as limited or not honored,Trust and reliability concerns, including allegations about business practices

🛡️ Warranties Offered

The reviews indicate a warranty exists in the contract, but it is limited by a six-month window from discovery and a six-month period to resolve issues; multiple customers report poor warranty service and communication.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Pricing and financing aspects are mixed: some mention financing options or deductibles, while others express concerns about unclear billing or perceived value for money.

🔧 Maintenance Tips

After roof/siding projects, ensure thorough cleanup (e.g., using a magnet to collect nails).,Have crews inspect for hidden storm damage promptly to prevent water damage.

Location

Other Siding Repair Services in Tampa