Evergreen Renovations & Roofing

- Overall sentiment across reviews is mixed but leans positive, with many customers praising workmanship and service, and a few noting issues.

- Bid process and communication: multiple reviewers report clear bids and responsive communication from the salesman or project leads (e.g., Shawn). Several note regular updates and daily check-ins by the crew or foreman.

- On-site crew and workmanship: reviews frequently describe skilled, experienced crews, strong problem-solving, and thorough cleanups (often daily). Several projects were completed on schedule, even under challenging conditions (heat, multiple roof layers).

- Scope flexibility and coordination: customers value Evergreen’s ability to handle deviations (e.g., solar vent installation, rodent screening) and to coordinate multi-project work (roofing plus attic or interior remodels) with consistent scheduling and design guidance.

- Materials, warranties, and post-project service: several reviews highlight high-quality materials (e.g., GAF shingles, Golden Pledge warranty) and a 10-year workmanship warranty, with some customers reporting prompt follow-up for issues after completion.

- Customer service experience: many customers commend responsive staff (including design and sales personnel like Kayed, Jason, Ian, Emily) and a willingness to address questions and concerns throughout the process; some also note positive post-project support (e.g., addressing minor issues at no charge).

- Notable negatives or caveats: a few customers describe negative experiences (e.g., aggressive marketing texts, boundary concerns), and at least one review warns against the roofing experience. There are also mentions of initial crew problems or disputes that required replacement or intervention by management.

- Practical takeaways for potential customers: expect a transparent bid process and ongoing communication; anticipate skilled crews with strong problem-solving and thorough cleanup; plan for potential coordination with other projects (attic/bathroom/kitchen remodels) and understand warranty coverage; be aware of potential marketing outreach and be prepared to address any crew-related issues quickly if they arise.