EC Roofing & Home Services Direct

- Overall, the feedback is overwhelmingly positive, with customers praising craftsmanship, professionalism, and strong communication.
- Roof work is a common focus (repairs and full replacements). Projects are often completed quickly—sometimes in a day—though occasional delays (e.g., shipments) can extend the timeline. Results are described as beautiful, durable, and high quality.
- Crews are noted as prompt, efficient, and thorough, with careful cleanups that leave yards free of nails and debris; several reviews mention impeccable or excellent cleanup.
- Communication is repeatedly highlighted as a strength, with fast responses and clear guidance through estimates, scheduling, and insurance decisions. Staff names frequently cited for their responsiveness (e.g., Ari, Marcela, Junior).
- The company has helped beyond roofing, including gutters (cleaning and tightening) and windows; some customers reported positive experiences with these additional services.
- A few customers appreciate local-market advantages and express intent to reuse the company for future needs.
- A minority note limitations: one reviewer reported they do not offer siding repair for wood siding and canceled the appointment; another mentioned tight timelines due to shipment delays beyond the crew’s control.
- Positive gestures noted by some customers include receiving a thank-you gift or cookies after service.