Eberhard Benton Roofing

(5)
19 reviews
+1 619-291-6340

Eberhard Benton Roofing Reviews

Overall, customers report positive experiences with Eberhard Benton Roofing, noting prompt responses, clear communication, and professional project management. Key practical details for potential customers:

- Quotes and pricing: Customers received multiple quotes and cited competitive pricing; management was approachable and provided proposals quickly. Several reviews mention flexible payment options, including installment plans.

- Project scope: Work included roof replacements for houses and condos (including flat roofs), with some projects also involving venting work (roof-to-bathroom exhaust), skylights, and T-top vents. At least one project involved replacing a garage roof.

- Scheduling and execution: Crews were described as arriving on time, working steadily, and maintaining daily cleanup. An on-site contact (e.g., Jose) coordinated the crew, with project management by Dave Recker and involvement from Mike Ortega (VP).

- Communication and transparency: Customers appreciated regular updates, including daily progress photos showing conditions and work completed. Explanations of options and clear estimates were frequently highlighted.

- Safety and cleanup: Reviews emphasize job safety practices and thorough cleanup, with debris containment (e.g., in garages) and attention to leaving premises clean.

- Materials and workmanship: The company is described as using top-quality materials and delivering high-quality workmanship. Staff and crews were portrayed as professional and knowledgeable.

- Customer support and flexibility: Several reviews note responsive service, willingness to work with customers during tough times, and helpful follow-up after work completion.

- Outcomes and referrals: Most reviewers reported satisfaction with the results (e.g., new roofs looking great) and expressed willingness to recommend the company to others; one review highlighted long-term customer trust (returning after 25 years).

- Notable details: Some reviews mention the leadership and recognition of staff, including praise for the effectiveness of the on-site management and the professional conduct of the entire team.

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Additional Information

🏗️ Common Materials

No siding materials are mentioned; reviews focus on roofing materials in general (unspecified) with occasional reference to 'industrial grade materials'.

Quality Rating

Excellent

⏱️ Response Time

Proposals provided within 1-2 days; work began within a day of signing; generally fast response.

📝 Common Complaints

No significant complaints; reviews highlight professionalism, good communication, and thorough clean-up; few minor issues noted.

🛡️ Warranties Offered

No warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive pricing feedback: competitive pricing, affordable options, and payment plans were available.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

Other Siding Repair Services in San Diego