East Texas Roof Works & Sheet Metal

- The feedback centers on East Texas Roof Works (and related entities) providing roofing services, including repairs to leaks, skylight flashing, chimney flashing, roof replacements, and handling hail damage. Several customers also mention metal roofing and gutter work.

- Punctuality and reliability: Many customers report crews arrived as scheduled, started promptly (often early), and completed work within the promised timeframe.

- Work quality and durability: Reviews describe thorough inspections, the use of quality materials, and workmanship that resolved leaks and restored or improved the roof’s condition. Several notes mention repairs that prevented future leaks or addressed issues left by previous contractors.

- Communication and professionalism: Repeated mentions of clear, proactive communication throughout the process, professional conduct, and keeping the work area clean and safe.

- Honest assessment and pricing: Customers describe honest, straightforward assessments, fair pricing, and in some cases billing that aligned with or exceeded expectations. One account notes not accepting a tip.

- Insurance and claims support: Some experiences include assistance with insurance claims and ensuring the final result matched the requested scope, not just insurer-approved work.

- Guarantees and follow-through: Several reviews reference guarantees or guarantees honored, and willingness to perform follow-up work if needed. Many customers would use the company again or recommend them to others.

- Notable impressions: Individual team members (e.g., River) are mentioned positively for politeness and helpfulness; the company is described as responsive to damage events (e.g., tree impact) and capable of rapid repair.

- Overall: Based on the testimonials provided, potential customers can expect timely, professional roofing services with clear communication, transparent pricing, credible workmanship, and ongoing support for warranty or follow-up needs.