Texas Roof Masters Tyler, LLC
527 E Erwin St, Tyler, TX 75702, USA
Priority Roofing Reviews
Reviews are overwhelmingly positive for Priority Roofing, with customers noting quick on-site work (often completed in a day) and thorough cleanup. Several clients highlight strong assistance with insurance claims and proactive communication from staff such as Karen Miller, Trystan Bailey, Danielle, and Zack Guthrie. Scheduling can take 1–2 weeks, but workmanship and service are repeatedly described as excellent, with many customers willing to recommend or reuse the company. There are no explicit mentions of warranties; pricing is described as transparent with honest quotes, though the insurance process can affect final costs.
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Additional Information
Common Materials
Not specified; reviews focus on roofing materials (shingles) rather than siding materials.
Quality Rating
Excellent
Response Time
Scheduling typically 1–2 weeks; on-site work usually completed in a day
Common Complaints
No major workmanship complaints; some reviews note insurance-claim complexities and scheduling delays related to approvals and deductible funding.
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Pricing described as transparent with honest quotes; no surprises; insurance coordination can affect total cost; generally viewed as good value
Maintenance Tips
Magnet sweep to collect nails after roofing work; ensure thorough cleanup; contractors sometimes cover areas (e.g., pool) to prevent debris
Location
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