Deer Park Roofing, LLC

Overall, customer experiences with Deer Park Roofing are mixed but often positive, with frequent praise for workmanship, professionalism, and cleanup, along with several notes about communication and the ease of the process. Jobs cited include roof replacements, gutter installations and guards, and gutter repairs, with some customers taking advantage of in-person showroom visits, same-day quotes after inspection, and photos before/after work.

Positive details frequently mentioned
- Prompt, professional service and hard-working crews (names such as Doug, Jason, Troy Ramsey appear positively)
- Early start times, long workdays, and thorough cleanup (including nail removal)
- Clear process: on-site inspection leading to quotes, and in some cases same-day quotes
- Visible care for the property: magnet to collect nails, protection of landscaping, and careful handling of existing components
- Comprehensive gutter work: installation of new gutters and guards, minor repairs, and adherence to quality standards
- Documentation and reassurance: photos before/after to verify completed work; some customers reported a smooth, drama-free process
- Service plans and ongoing maintenance: availability of roof/gutter inspection and gutter cleaning, with staff noted as thorough

Noted concerns or negative experiences
- One reviewer questioned the value of recommended work and described advice as potentially profit-driven
- A detailed negative report alleged installation problems with ridge vent/fan work (Lomenco fans): improper measurements, missing ridge caps, improper vent installation, ongoing vibration/noise, and unresolved issues despite field visits and promises of replacement or remedy
- A claim of overcharging for certain work (e.g., removing ridge vent and installing fans) without delivering the promised ridge caps
- A customer stated they would not recommend Deer Park Roofing due to the issues above, including a lack of timely resolution and warranty considerations
- Another reviewer highlighted a mismatch between estimate scope and actual work performed, raising concerns about installation quality and the long-term impact on attic ventilation
- Several customers referenced inconsistent experiences across projects, with some praising the team and others expressing significant dissatisfaction

Practical takeaways for potential customers
- Request an itemized, written scope that clearly specifies roof work, ridge vent/fan installation, and any attic work or sealant requirements
- Ask for on-site supervision and request progress photos or documentation of completed work
- Confirm warranty terms and any guarantees for installed components (e.g., ridge caps, gutters, fans)
- If gutter or vent work is involved, discuss potential impacts on attic ventilation, noise, and vibration, and request a detailed plan with measurements
- If uncertain about recommendations, seek a second opinion or explicit justification for recommended upgrades to avoid overpaying for non-essential work

This summary reflects a range of experiences, highlighting generally positive workmanship and thorough cleanup, alongside a few high-contrast concerns related to ventilation work and value judgments on recommendations.