CS Roofing Company

Overall, experiences with CS Roofing range from highly positive to problematic, with most customers praising service, workmanship, and reliability, and a minority reporting communication or billing issues.

- Customer service and financing: Several customers described stress-free, helpful service and assistance navigating financing for repairs.
- Timeliness and scheduling: Many reviews note crews arrived as promised and completed work promptly, sometimes in a single day.
- Workmanship and results: Reported skills and competence across crews; successful leaks repair, chimney reflash, vent sealing, siding matching, attic window work, and upgrading eavestroughs with leaf guards. Some customers specifically highlighted quick problem-solving and high-quality finishes.
- Communication and process: Positive reviews cite clear estimates, ongoing updates, and debris cleanup. A few customers experienced poor communication (especially with project managers) or unclear scope, leading to delays or incomplete work.
- Customer service beyond the job: Instances of helpful, neighborly gestures (e.g., reattaching siding at no charge) and responsive follow-ups.
- Pricing and billing: Generally viewed as fair, with emphasis on transparent estimates; one review described billing disputes tied to incomplete work and delayed responses.
- Notable compliments: Individual staff members were highlighted for their professionalism and reliability (e.g., Dave, Bradey Baxter, Roger, Tyler in the office).
- Notable negative experience: One customer reported repeated instructions not followed, incomplete work across multiple visits, unresolved communication with management, and a dispute over payment that led to threats to report the balance to credit bureaus; they stated they would not recommend or hire again.

Potential customers may find CS Roofing a solid option for roofing/siding-related repairs, especially if financing guidance, timely scheduling, and thorough cleanup are priorities, but should confirm scope, timelines, and payment terms in writing to avoid the issues seen in the negative review.