CRG Roofing and Siding

Feedback on CRG Roofing and Siding is mixed but tends toward positive for many projects, with several reviewers highlighting strong communication, responsive project management, and good value. Several customers praised specific contacts (Carlo, Dieter, Adam Cohen, Daniel Ahn) for timely updates, helpfulness with insurance claims, and thorough explanations of materials and procedures. Installations described as efficient, with careful site protection and cleanups (tarps over shrubs, debris removal, and magnet sweeps), and some projects completed quickly (sometimes within a day for roofing, about 2–3 days for siding). Several reviews also note competitive pricing, reliable scheduling, and quality workmanship, including successful handling of insurance claims and prompt problem resolution.

However, there are notable negatives: at least one reviewer cited poor front-desk communication and attitude, and another described the company as having limited construction knowledge. Some customers reported dissatisfaction with overall communication and service, including perceived unreasonable expectations or poor customer interactions.

Practical takeaways for potential customers:
- If possible, request Carlo as the main contact (and Adam Cohen or Daniel Ahn for insurance coordination) to guide the project and contract details.
- Expect involvement with insurance claims; confirm who will handle the claim and what documentation will be provided.
- Ask for a clear, written scope, timelines, and cleanup plan; confirm whether protection for landscaping and prompt site cleanup will be provided.
- Inquire about product details and warranties (e.g., GAF roofing systems) and ensure these are incorporated into the contract.
- Check references and confirm communication expectations and response times to avoid potential service gaps.