Colin's Emergency Roofers

Customer experiences with Colin's Emergency Roofers (San Diego) are consistently positive and emphasize honesty, reliability, and clear communication, with a focus on practical, durable roofing solutions.

- Services and scope: Roof repairs and full replacements (shingle and metal/architectural), flashing and chimney work, vent replacements, gutters and downspouts, aluminum fascia, skylight/tunnel repairs, and even related tasks like fence painting or window screen fixes when needed. Several customers note they identify underlying issues (e.g., rotten wood, aging roofs) and include necessary upgrades rather than just patching symptoms.
- Assessment and decisions: On-site evaluations are described as thorough and transparent. Technicians explain causes, propose appropriate fixes, and avoid unnecessary replacements; some customers report being advised not to replace a roof when not needed.
- Timeliness and workmanship: Reports frequently mention prompt responses, punctual visits, and efficient work. In some cases, large jobs were completed quickly (including one-day roof replacements) with attention to detail and quality, including matching shingles and careful flashing.
- Communication and transparency: Customers describe clear explanations of work, regular updates, and willingness to show progress (e.g., photos). The teams are described as courteous, professional, and easy to work with; office staff are responsive.
- Quality and guarantees: Warranties include a 10-year workmanship warranty (transferable) and transferable lifetime warranties on shingles. Several testimonials highlight high-quality materials (e.g., Class 4 rated shingles) and the long-term durability of the installations.
- Additional value and customer care: Instances of free/upgraded work (such as adding metal flashing behind gutters or repairing ancillary items) when it improves durability. Financing options (Green Sky) are available, and several customers note flexible scheduling and willingness to accommodate timing. Repairs and fixes are often completed with minimal disruption and thorough post-job cleanup.
- Trust and repeat business: Many customers express intent to hire again for future needs and recommend the company to others, citing honest assessments, integrity, and customer-centric service.

Overall, potential customers can expect prompt inspections, clear guidance on whether repair or replacement is appropriate, professional installation, thorough cleanup, and solid warranties, with a focus on addressing root causes and delivering reliable, long-lasting results.