Cochran Exteriors

(4.6)
1086 reviews
+1 317-659-6563

Cochran Exteriors Reviews

Cochran Exteriors offers exterior remodeling services, including siding, roofing, windows, and soffit work. The most commonly cited siding material is James Hardie fiber cement. Reviewers note thorough on-site evaluations and detailed quotes from consultants, with several positive remarks about workmanship and final results. However, experiences vary widely on customer service and responsiveness: some customers praise staff and prompt communication, while others report difficulty reaching the company, missed callbacks, and long delays after estimates or installations. There are also some reports of post-installation issues (such as roof-related problems and improper installations) and mixed opinions on value for money. Overall, the company appears capable in workmanship but inconsistent in service and communication.

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Additional Information

🏗️ Common Materials

James Hardie siding (fiber cement)

⭐ Quality Rating

Good

⏱️ Response Time

Mixed; some reviews mention next-day or same-day responses and on-site quotes, while others report delays or no response (ranging from days to weeks).

📝 Common Complaints

Poor communication and unresponsiveness after sales, delays in follow-up and quotes, difficulty reaching the company, and some post-installation issues or missteps (e.g., improper flashing, incorrect nails) that required follow-up.

🛡️ Warranties Offered

Not specified in reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Mixed; some quotes were competitive (e.g., a final quote lower than a competitor by about 20%), while other reviewers felt pricing could be high or not clearly justified, with concerns about value for money.

🔧 Maintenance Tips

No maintenance tips mentioned

Location

Other Siding Repair Services in Indianapolis