Roofer & Remodeling
960 Postal Way #2262, Vista, CA 92083, USA
Overall, customers describe Coastal Elite Roofing as a professional, reliable, and communicative company with strong workmanship and thorough cleanup. Many reviews highlight detailed, clear quotes and responsive, patient staff who thoroughly explain options and guide customers through the process.
Common positives:
- Thorough inspections and honest assessments, with detailed proposals including materials, warranties, and planned steps.
- Responsive scheduling and proactive communication; drone photos and progress updates are often provided.
- High-quality workmanship, efficient project execution (many jobs completed in one to two days), and careful site cleanup.
- Assistance with insurance claims and claim documentation, often resulting in smoother approvals.
- Use of quality materials, solid warranties, and a willingness to discuss and address additional needs (e.g., rotten wood, extra repairs).
- Notable team members repeatedly praised (Wesley, Caleb, Luke, Hayden, Jesse, Richard, Mitchell) for professionalism, patience, and going “the extra mile.”
Typical experiences and outcomes:
- Roof replacements and repairs across shingles, tile, gutters, skylights, and related features; some projects include Velux skylights and sun tunnels.
- Positive notes on contractors’ attention to drainage (e.g., re-sloping porch roofs) and leak prevention measures; some projects include chimney work (reflashing, repointing) and follow-up sealing when leaks reoccur.
- Occasional challenges noted: a few weeks wait before start, and in one case a post-repair leak prompted an additional sealing step; one project incurred a small extra cost for rotten wood with documentation and photos provided.
- Many customers report feeling confident in the results, often stating they would hire the company again and would recommend to others.
Bottom line:
- The consensus is that Coastal Elite Roofing delivers reliable, high-quality roofing work with solid communication and professional crews; customers are generally very satisfied and willing to recommend them for repairs or full replacements, though some note pricing is not always the cheapest and a few scheduling hiccups can occur.
No siding materials are specified in the reviews. They focus on roofing materials such as shingles and tiles; Velux skylights; copper flashing; gutters mentioned in some projects.
Excellent
Typically within 24 hours for service calls; emergency or urgent issues were handled the same day or the next day.
Occasional leaks returning after repair; some initial communication delays or difficulty reaching the team; minor debris or sharp copper pieces left in yard after work.
Warranties on roofing work described as solid with long warranties on materials; the company emphasizes standing behind their work.
Excellent
Generally good value for money: pricing described as fair, with some quotes noting they were not the cheapest but offered top-quality work; several reviewers felt they received the best value among quotes.
Tips include ensuring proper drainage (re-sloping roof areas to improve water flow), thorough site cleanup to remove nails and debris, protecting plants during work, and using water seal treatments around problem areas (e.g., chimneys) while maintaining documentation or photos of the process.
960 Postal Way #2262, Vista, CA 92083, USA
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