Coast to Coast Restoration, Inc.

(5)
39 reviews
+1 760-212-5890

Coast to Coast Restoration, Inc. Reviews

- The company consistently handles water damage remediation, drywall repair, mold removal, and broader restoration projects, including kitchen and bathroom remodels, often working under tight schedules or escrow timelines.

- Response times are praised as rapid, with crews dispatched quickly to mitigate leaks or damage and to begin cleanup and containment; several reviews note on-time arrivals and consistent availability.

- The typical process starts with demolition or assessment to define scope, followed by a detailed rebuild quote after the demo is completed; this approach allows an accurate scope before pricing the rebuild.

- Project management is a common strength: project managers (frequently named include Rick, David, Raul, Daniel) are described as on time, communicative, organized, and onsite regularly to oversee progress and adapt plans as needed.

- Work quality and finish are highlighted: repairs blend into the existing structure with no visible seams or mismatched paint in many reviews; homeowners report finishes that look like the original construction and thorough, precise workmanship.

- Cleanup and protection are frequently noted as well-executed: crews use floor protection, maintain cleanliness during demolition, and conduct thorough post-work cleanup.

- Insurance coordination is a recurring positive detail: staff assist with claims, keep insurers updated, and help secure timely funds; some reviews mention smoothing processes to meet closing timelines (e.g., escrow).

- Communication is consistently praised: regular updates, responsiveness to questions, and clear explanations of work, options, and timelines are common themes.

- Team reliability and professionalism: multiple team members are cited for courtesy, honesty, and thoroughness; many reviewers express trust and willingness to hire again.

- Scope breadth and versatility: the company appears capable of handling multiple trades and coordinating with other contractors or suppliers (e.g., hardware selections, carpenters), which helps in complex restoration projects.

- Customer sentiment overall is highly favorable, with many reviewers willing to recommend the company and reuse them for future repairs or remodels.

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Additional Information

🏗️ Common Materials

drywall (sheetrock),insulation,paint

Quality Rating

Excellent

⏱️ Response Time

Very fast; same-day or within-hours response in most cases (often within an hour or the same day).

📝 Common Complaints

No notable complaints; feedback is overwhelmingly positive, with occasional mentions of scheduling coordination or insurance process, but these were resolved.

🛡️ Warranties Offered

Not mentioned in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as fair and competitive; customers appreciated timely bids after demos and insurance coordination, indicating good value.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

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