Chosen Home Improvements

Summary of customer experiences:

- Overall, reviews are largely positive, emphasizing professionalism, prompt bidding, and timely, high-quality workmanship at fair prices. Several customers highlighted that estimates were provided quickly, sometimes before other contractors even returned calls, and that the work was completed efficiently by knowledgeable crews.
- Consistent themes include strong customer service, easy communication, and a family-owned business feel. Many reviewers noted they would highly recommend the company and would use them again for gutters, soffit, fascia, and related repairs.
- Services frequently mentioned include gutters installation (and repair), soffit and fascia work, gutter guards, hanging rain chains, and maintenance/repairs after storm damage (e.g., hurricane-related work). In some cases, a project also involved identifying potential roof issues and recommending follow-up with the installer.
- Concrete examples of performance: quick, neat installation; a two-day turnaround to rework soffit/facia, add a new gutter, and address leaking gutters; maintenance included as part of the project; office coordination described as quick and efficient.
- Noted drawbacks: at least one negative review describes disputed rental fees for equipment not used, alleged lack of communication, and unaddressed changes to the formal estimate. This stands in contrast to the many positive experiences and appears to be an isolated case.
- Practical takeaway for potential customers: expect a strong emphasis on prompt estimates and professional execution, clear communication, and a willingness to handle a range of gutter-related needs. To mitigate risk, ensure written scope and fee details are clearly documented, including any rental charges and maintenance plans.