Royal Exteriors
758 W 13th St Building 1, Panama City, FL 32401, USA
- Overall impression: A roofing and exterior repair company with many positive experiences regarding punctuality, professional communication, and strong workmanship. Some customers highlighted exceptional cleanliness and proactive problem-solving, while a minority reported concerns about communication and billing.
- Timeliness and crew effort: Multiple reviewers noted on-time arrivals and hard-working crews who often started early, stayed late to finish, and cleaned the worksite thoroughly, sometimes overnight or through challenging conditions.
- Work performed and outcomes: Projects included roofing installations and repairs (including metal roofs), attic fans, Solatubes, gutters, and siding-related tasks. Customers frequently praised the quality of work, durability of results, and the positive impact (e.g., improved attic temperature, added natural light).
- Communication and project management: Several customers praised clear updates, responsiveness, and organized coordination (names like Hunter, Rachel, Julie, Bryan, Devin appear in several reviews). A smaller number reported inconsistent communication, missed promises for photos or documentation, and unannounced visits, which led to frustration.
- Estimates, pricing, and insurance documentation: Some reviews described fair, transparent estimates with minimal extras, while others raised concerns about charges for inspections, requests for photos or summaries, and overall billing practices. A few customers needed documentation (inspection reports, photos) to support insurance claims and experienced delays or refusals.
- Storms and site safety: Crews were observed taking protective actions during weather events (e.g., deploying tarps to cover exposed roof sections) and completing repairs despite rain or storms in some cases.
- Net takeaway for potential customers: The company is generally regarded as reliable, skilled, and dedicated to high workmanship with strong attention to customer communication. Prospective customers should confirm expectations regarding documentation for insurance, photo provision, and any inspection-related charges to avoid misunderstandings.
Metal roof,Gutters,Solatubes (solar tubes),Attic fan
Excellent
Very fast; on-time and often same-day or within hours.
Communication issues / unresponsiveness,Pricing/transparency concerns,Scheduling issues / unannounced visits,Language barriers in some cases
Not mentioned
Excellent
Generally fair pricing and good value for money, with a few complaints about charges or transparency.
None mentioned
758 W 13th St Building 1, Panama City, FL 32401, USA
2517 10 Acre Rd #5903, Panama City, FL 32405, USA
840 Harrison Ave Suite 109, Panama City, FL 32401, USA