CertaPro Painters of Rancho Cucamonga, CA

The reviews for Certapro Painters (Rancho Cucamonga) are mixed but overall skew positive. Positive experiences highlight professionalism, punctuality, courtesy, and thorough communication. Customers report crews arriving on time, working efficiently, completing interior and exterior painting to a high standard (including walls, ceilings, cabinets, and eaves), and leaving sites clean. Several accounts note fair pricing, clear quotes, and no hidden costs, with homeowners able to schedule work to fit tight timelines and, in some cases, to rehire for additional projects. Many would hire them again and recommend the company.

Negative experiences mention hidden or unexpected charges in quotes and perceived overcharging. Some customers report incomplete work (a room not finished) or inadequate cleanup (paint on new tile), and at least one review states edges were sloppy or uneven. A reviewer also claimed calls and texts were ignored and raised concerns about subcontracting affecting quality. One commenter explicitly did not recommend them due to subcontracting.

Practical takeaways for potential customers:
- Obtain a detailed written, itemized quote and confirm exactly what is included (scope of work, finishes, cleanup).
- Clarify whether subcontractors will be used and who will supervise the work.
- Set and agree to a clear start/completion schedule and communication plan.
- Confirm cleanup expectations and post-job touch-ups or warranty processes.
- Consider checking references and recent projects to verify consistency in quality.