CAT Exteriors

Overall, feedback on CAT Exteriors & Anthony is mixed but leans positive in many cases, with several practical takeaways for potential customers.

- What customers commonly praised: responsive sales staff and project coordinators, courteous and professional installation crews, thorough explanations of the process, frequent updates during work, and bilingual communication (notably Spanish). Several reviews highlighted quick service for issues (e.g., drain line problems, HVAC service) and warranty considerations. Many reported satisfaction with window and door replacements, energy efficiency benefits, and the reliability of HVAC installations (furnace, air conditioner, or heat pump).

- Typical services described: window and door replacements, HVAC installation or repair (furnace, A/C, heat pump), some electrical work and, in at least one case, painting. Several reviews noted follow-up visits and ongoing service from the same staff or recommended team members.

- Noted positive outcomes: improved comfort and energy performance (e.g., reduced heat transfer with certain window brands), functioning HVAC systems after installation, and overall job quality from multiple crews.

- Common criticisms and cautions: one extensive review questioned licensing and insurance status (claims of B1 classification, lack of workers’ comp, and that the company may function largely as a sales operation with work performed by others). Allegations about aggressive telemarketing and financing through PACE Funding were also raised. A separate review reported dissatisfaction with painting quality and aftercare, despite initial satisfaction with the installation.

- Practical guidance for prospective customers: verify who will perform the actual work and obtain clear details on licensing, insurance (workers’ comp), and permits; request a written scope of work, timeline, and warranty terms; ask for names of the actual installers and supervisors; confirm who handles financing and any related risks; and consider checking multiple bids and references.

- Overall impression: customers generally report strong customer service, clear communication, and competent installations, but a minority express concerns about licensing, scope of work, and post-installation follow-up.