Guardian Roofs

(4.7)
270 reviews
+1 562-632-5965

Guardian Roofs Reviews

Summary of customer experiences with Guardian Roofs & Energy Solutions:

- Overall, reviews describe a professional roofing contractor with strong workmanship, clear project management, and responsive communication, particularly from Mario (estimator/lead) and project staff. Several customers note on-time completion, long workdays, and thorough cleanup.

- Practical strengths highlighted include accurate or favorable pricing, detailed estimates, and the ability to handle complex projects, such as historic-home restorations, post-disaster repairs, and solar installations. Staff are repeatedly described as courteous, punctual, and easy to work with, with crews that maintain a clean job site and respectful handling of property.

- The company’s ability to navigate permitting, coordinate with city officials, and preserve historical elements is praised in some reviews, especially for older or landmark homes. Some projects mention specialized logistics for difficult sites (e.g., steep slopes, multi-story homes) and the use of crane access.

- Reported work types include re-roofing, valley repairs, underlayment replacement, radiant barrier installation, upgraded flashing, new ventilation, and even solar roof installation. Several testimonials mention fair pricing and good warranties.

- Negative or mixed feedback notes occasional communication gaps between staff (e.g., lead crew and finance) and at least one instance of initial misinstallation followed by correction, plus issues such as leftover trash or callbacks not being returned promptly. A few reviewers emphasize that such issues were resolved or outweighed by the overall quality and professionalism.

- In summary, potential customers can expect professional crews, proactive project management, and solid workmanship, with particular benefit for complex or historic projects. Be aware of occasional communication inconsistencies and site-specific challenges.

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Additional Information

🏗️ Common Materials

Shingles (laminated),Tiles,Underlayment,Radiant barrier sheathing,Flashing,Ventilation systems

Quality Rating

Excellent

⏱️ Response Time

Very fast and responsive; quotes provided on the spot and quick to answer questions.

📝 Common Complaints

Poor communication and lack of follow-up in some interactions,Left trash around the property,Initial incorrect roof installation / mistakes that required correction

🛡️ Warranties Offered

Warranty mentioned in quotes (e.g., better warranty) but no detailed terms provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing generally fair and competitive with good value; some mentions of saving with quotes and comparisons.

🔧 Maintenance Tips

No maintenance tips mentioned in the reviews.

Location

Other Siding Repair Services in Santa Ana