Carolina Exteriors

- Experiences span siding repair/replacement, painting, doors, windows, decks, and porch work; results are consistently described as high quality.
- Projects often began with a detailed bid, including photos, clear installation expectations, and a defined warranty.
- Project management is a common strength, with on-site leadership by named staff (e.g., Andy, Lewis, Mark, Roberto, Flavio) and regular communication throughout the process.
- An online portal provides schedule updates, invoices, and project details; most reviewers found updates frequent and informative, though one noted the app was not very helpful.
- Change orders are documented with photos, and work is tracked from start to finish with minimal gaps in scheduling.
- The company is praised for responsiveness and problem-solving, with crews tending to issues promptly and maintaining a clean job site.
- Many customers highlight the thoroughness of pre-work planning and post-work follow-through, including addressing punch items proactively.
- Specific outcomes cited include restoring a deck to like-new condition, replacing siding with cement fiber boards, upgrading doors (e.g., to steel while preserving appearance), and adding or upgrading window/insulation features and moisture barriers.
- Weather and HOA-related factors can affect scheduling; several projects experienced delays due to rain, snow, or HOA approval processes.
- Overall value is viewed positively, though one reviewer cited cost relative to scope (4 stars instead of 5) and another suggested the app’s usefulness could be improved.
- Several customers emphasize the professionalism and courteous conduct of staff, with many expressing willingness to recommend the company.
- A few projects mention additional perks, such as a thoughtful follow-up gift, as part of the service experience.