Capitol Exteriors

- Overall impression: mixed experiences; several customers praise professionalism and workmanship, while others report reliability and communication issues.
- Positive feedback highlights: Jason (the owner) is described as kind and easy to work with; the team is praised for responsiveness, clear communication, fair pricing, and high-quality workmanship on projects such as gutters, siding, fascia, and garage wraps; insurance bid assistance is noted as helpful; some customers felt the work was completed to a high standard and thoroughly explained.
- Notable positive specifics: timely responses and updates during projects; projects included replacing gutters, fascia, siding, and garage wrap; some customers appreciated going above and beyond to address problems found during work.
- Negative experiences and concerns: a few customers experienced long delays and needed to initiate communication; one case involved a canceled project with a dispute over a large deposit and an alleged debt situation, with claims of back taxes and withheld funds; another review reported a lack of follow-up on a chimney cap leak and repeated missed calls.
- Subcontractors and project management: some tasks were performed by subcontractors with mixed results; in one case, issues required customer involvement to ensure correct execution; a few projects were completed with minor issues not fully resolved or requiring further follow-up.
- Related company: EZ Shedz is mentioned as a sister company.
- Practical takeaways for potential customers: obtain a detailed written scope and timeline; clarify deposit terms and refund policies; request references and verify post-project warranty or maintenance commitments; ask how subcontractors are selected and supervised and confirm expectations for follow-up and issue resolution after project completion.