Capital Improvement

Overall, the experiences are predominantly positive, with customers praising Capital Improvement for professionalism, quality workmanship, and good customer service across multiple exterior projects.

Key practical details:
- Project types and outcomes: sunroom installation; 6" gutters around a house; patio cover and aluminum pergola; screen room; custom patio with concrete floor and gable roof; larger vinyl insulated patio cover with attic wiring. Several reviews note attractive, durable results (e.g., pergola surviving Ida, color coordination with the home’s appearance).
- Timeliness and project management: crews often arrived as scheduled; some jobs completed in hours or around 1.5 days; one reviewer highlighted a supervisor staying in touch to ensure satisfaction.
- Communication and professionalism: customers frequently mention prompt, professional staff (e.g., Joey, David) and updates throughout the process; most reviews describe the team as easy to work with and attentive to requests.
- Value and transparency: quotes described as fair with no hidden costs; several customers indicate competitive pricing for the quality provided.
- Post-install service and support: multiple accounts of follow-up, cleanup after work, and willingness to address issues; one review notes assistance with the insurance process after a storm.
- Reliability under challenging circumstances: one customer cites starting work after Hurricane Ida and completing the project, returning the home to livability within a few months.
- Cautions: at least one reviewer cautions that some reviews may come from employees and mentions a disputed lifetime-warranty claim, suggesting readers consider review authenticity and clarify warranty terms with the company.