Priority Roofing
15424 FM 849, Tyler, TX 75706, USA
- Damage and scope: Work generally involved storm-related hail and tree damage with a full tear-off of shingles/underlayment, some decking repairs, and replacement underlayment/shingles; in at least one case planning for a future full replacement or steel roof option.
- Response time and scheduling: Many customers reported prompt responses and same-day or next-day inspections, quick estimates, and seamless scheduling. Some crews began early (as early as 6:00 a.m.) and completed projects within hours (e.g., 6–9 hours).
- Personnel and project management: Frequent positive mentions of specific representatives (e.g., Caleb Groth, Darren, Colton, Andrew, Matt Jones) who provided professional, knowledgeable guidance, organized plans, kept clients informed, and sometimes assisted with insurance considerations.
- Communication and transparency: Consistent emphasis on clear communication, timely updates about additional damage, honest assessments, and avoidance of unnecessary upsells.
- workmanship and timeliness: Crews arrived on time, worked quickly and efficiently, and delivered quality workmanship; several comments described results as excellent or “the best” roofing job clients have had.
- Cleanup and site impact: Reports of thorough cleanup with minimal residual debris; clients noted clean sites and little to no disruption to daily routines.
- Pricing and value: Several testimonials described fair or affordable pricing and prompt, accurate estimates; some reviews highlighted no pressure to replace beyond what was needed.
- Customer sentiment and referrals: Strong positive sentiment overall, with multiple clients saying they would hire again and would recommend the company to others; several praised the company for standing behind its work and for excellent service from start to finish.
shingles,underlay,decking,steel roof
Excellent
Same day or within 24 hours
Occasional need for additional repairs after initial work; otherwise generally positive with no major complaints
None mentioned
Excellent
Pricing described as reasonable, affordable, and good value for money
None mentioned
15424 FM 849, Tyler, TX 75706, USA
527 E Erwin St, Tyler, TX 75702, USA
13739 State Hwy 155, Tyler, TX 75703, USA