Brehm's Exterior Specialists

Overall, customer experiences with Brehm's gutter services are mixed but skew positive. Many reviews praise responsive communication, scheduling flexibility, and professional, courteous crews, with reports of high-quality workmanship and efficient installations (including work on difficult sites such as 40-foot ladders in hot weather). Several customers note the owner or office staff as transparent and helpful, and some describe the company as a reliable, go-to option for gutters, including installations on new builds.

However, a subset of reviews describe negative experiences, including unprofessional on-site conduct, disputes among staff, property damage, and poor follow-up after payment. Some reports attribute leaks or improper installations to the crew, with one reviewer noting a leak at an end cap that required later fixing. There are also mentions of inconsistent communication and one reviewer alleging possible fake positive reviews. A few customers express regret or plan to seek alternatives for repairs.

Practical takeaways for potential customers: confirm exactly who will perform the work and their qualifications, obtain a written scope and timeline, discuss warranties and post-install service, and ensure clear communication expectations. Specific anecdotes include timing of estimates and installs (e.g., Metairie projects with dates like 11/1 and 11/10) and notes about install speed and downspout placement.