Blue Angels Roofing of Birmingham

Summary of customer experiences for Blue Angels Roofing (siding/roof repairs)

Positive experiences (frequent themes)
- Punctuality and responsiveness: multiple reviewers noted on-time arrivals and quick responses to texts or calls.
- Quality and completeness of work: customers reported clean, thorough workmanship and high-quality results on roofs, gutters, and gutter caps; some cases included siding quotes or replacements.
- Communication and guidance: several reviews highlighted clear explanations of options, helpful tips for future roof protection, and good customer service.
- Insurance handling and coordination: reviewers described the company handling insurance claims and coordinating the process, with some work completed promptly (sometimes the next day).
- Site care: comments consistently mention that the yard and surrounding area were left as found or clean after work.
- Positive outcomes and trust: some reviews emphasized the company’s values and integrity, along with satisfied verdicts on the finished job.

Mixed or negative experiences
- Pricing concerns: a subset of reviews labeled the work as overpriced and accused pricing practices of being misleading or bait-and-switch.
- Communication and documentation gaps: at least one reviewer reported slow responses after insurance steps and a lack of a written estimate initially; a refund issue tied to an insurance deductible was later resolved by the owner.
- Inconsistent experiences: while many were highly positive, others noted difficulties that required owner intervention to resolve.

Practical takeaways for potential customers
- Expect potential involvement with insurance claims if applicable; verify who handles claim paperwork and what is included in the scope.
- Request and review a written, itemized estimate before committing; confirm pricing, included materials, and whether gutters or gutter caps are part of the project.
- Ask about timeline commitments (estimates, start dates, and how quickly repairs can be completed) and whether work will be coordinated to minimize disruption.
- Inquire about siding replacement options if applicable, and how it integrates with roof and gutter work.
- If you experience issues, document communication and request escalation to the owner or a supervisor to ensure resolution.