Hinkle Roofing

(4.6)

220 reviews

Hinkle Roofing Reviews

Customer reviews depict a roofing and gutter service with on-time visits and staff described as knowledgeable and professional, including Matthew Law, Jase, Daniel, Dustin, and Logan Sanford. Several reviews praise timely inspections, quick repairs (leaks and missing shingles), and clear explanations. However, there are notable issues with communication and follow-up, including delays in quotes, missed calls, and recordsNoted complaints describe difficulties obtaining quotes and inconsistent responsiveness, with at least one account of no return contact. The business is also cited as having a long local presence in Birmingham (over 100 years). Overall, feedback is mixed: several strong positives about workmanship and professionalism, but recurring complaints about communication and timeliness of responses.

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Additional Information

🏗️ Common Materials

roof shingles,gutters

⭐ Quality Rating

Good

⏱️ Response Time

Typically timely (same day to a few days) responses/inspections; a few reviews note delays of weeks or no follow-up.

📝 Common Complaints

Lack of timely communication and follow-up (no quotes or responses after inspections).,Delays in providing estimates or quotes after initial contact.,Inconsistent phone records or miscommunication about calls / appointments.

🛡️ Warranties Offered

Not mentioned in the reviews.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Mixed; some reviews describe pricing as fair and reasonable, while others express frustration with getting quotes and perceived value due to communication delays.

🔧 Maintenance Tips

No maintenance tips mentioned in the reviews.

Location

Other Siding Repair Services in Birmingham