Black Swan Roofs - Roofing Contractor

Overall, customer experiences with Black Swan Roofs are overwhelmingly positive, emphasizing responsiveness, professional service, and quality workmanship.

- Responsiveness and communication: quick responses to inquiries and emergencies, with Victor often serving as the main contact; clear, ongoing communication via text or phone.
- Estimates and value: several reviews note a free, detailed estimate and a value-driven approach, even when not the absolute lowest price.
- Range of services: roofing repairs and replacements, skylights, emergency roof repairs, gutter repairs, and siding interactions with flashing; some projects included stripping old slate, re-sheathing, and water protection.
- Speed and scheduling: many jobs completed quickly, with some finished in one day or within a few weeks, and some teams finishing ahead of schedule.
- Quality and longevity: high-quality materials and thorough workmanship aimed at long-term durability; attention to repair versus full replacement when appropriate.
- Site handling and cleanliness: crews protect plants and property, and leave sites clean with minimal blemishes.
- Customer service and reliability: courteous, friendly, and accommodating staff; reviewers note helpfulness for special circumstances (e.g., assisting a disabled veteran) and dependable follow-up.
- Recommendations and repeat use: widespread willingness to recommend Black Swan Roofs and to hire them again for future roofing or related needs.