BIG Roofing

- Overall impressions are positive, with multiple customers praising Big Roofing for handling storm-damage projects smoothly and professionally—from initial assessment to insurance coordination and final cleanup.
- Insurance coordination is a common strength: several customers cited help with meeting with adjusters, presenting evidence for needed replacements, and managing claims through to payout, often resulting in the desired repairs being approved.
- Communication and professionalism: reviewers highlighted clear, proactive communication, knowledgeable staff, and a no-pressure approach. Several quotes note that team members were responsive and easy to work with.
- Timeliness and scope of work: projects included roof replacements, repairs to fascia, gutter work, and even multi-structure jobs completed in a single day; some customers appreciated same-day responses to damage and efficient project timelines.
- Quality of workmanship: customers reported thorough repairs, attention to detail, and clean results (including good cleanup and, in one case, significant noise reduction after window/door work).
- Transparency and pricing: several reviews mention honest, transparent quotes and clearly explained costs, with some repairs performed at no charge.
- Aftercare and additional efforts: examples include follow-up checks, nail removal from yards using a roller magnet, and inspections to prevent further damage after leaks.
- Referrals and repeat business: the sentiment is strongly favorable, with customers highly recommending Big Roofing and indicating willingness to hire again for future projects.