Royal Exteriors
758 W 13th St Building 1, Panama City, FL 32401, USA
Overall, the collected customer feedback for this siding repair/construction business is mixed, with a number of highly positive experiences alongside several strong negative accounts. Several reviewers highlight professionalism, reliability, quick responsiveness, strong pre-planning, and high-quality workmanship, particularly noting team members such as Nieves, David, Shannon, and Ryan. They describe attentive project management, timely quotes, and efficient execution, with praise for attention to detail and the ability to handle hiccups gracefully.
Conversely, other reviews raise serious concerns, including allegations of unethical conduct, prolonged delays, disputes over insurance claims, mold and mildew issues, and dissatisfaction with post-project follow-up or warranty handling. Some commenters report negative experiences related to inspections, repairs after storms, and overall trust and communication.
Practical takeaways for potential customers:
- Clarify scope, timeline, and milestones in writing, with a detailed contract.
- Request references and review examples of completed projects; verify contactable prior clients.
- Confirm licensing, insurance, and warranty terms, including what is covered and duration.
- Establish expected communication norms and response times for questions or issues during and after the project.
- Consider independent inspections if moisture, mold, or structural concerns are involved.
- Ensure site cleanliness and proper post-installation cleanup as part of the agreement.
- Obtain multiple quotes to compare pricing, scope, and value, especially for complex or storm-related work.
Excellent
On-time / prompt
Delays and incomplete work / repairs not completed,Poor communication / unresponsiveness,Damage or cleanup issues (nails, paint splatters),Untrustworthy / unethical behavior claims in some reviews,Mold and mildew problems related to past projects and insurance claims
Not mentioned
Fair
Pricing described both as shocking/expensive and as decent relative to other contractors
No maintenance tips mentioned
758 W 13th St Building 1, Panama City, FL 32401, USA
2517 10 Acre Rd #5903, Panama City, FL 32405, USA
840 Harrison Ave Suite 109, Panama City, FL 32401, USA