Armadillo Roofing Inc.

(4.4)
25 reviews
+1 541-988-3661

Armadillo Roofing Inc. Reviews

- Overall impressions: Reviews are overwhelmingly positive, highlighting responsiveness, professionalism, and high-quality workmanship on roofing, gutters, and related exterior projects.

- Responsiveness and communication: Jason/Jasen and crew are consistently praised for prompt responses, detailed estimates, clear timelines, and ongoing communication throughout the project. In one case, they proactively maintained the schedule during insurance delays.

- Scheduling and reliability: The company can handle complex/large jobs with sizable crews (examples cite 7–15 workers). They have been described as capable of completing projects quickly (e.g., a large roof replacement completed in under 48 hours). Some customers experienced delays due to insurance issues or long waitlists, but efforts were made to accommodate cancellations and move work forward when possible.

- Project management and workmanship: Customers note thorough project management (often led by a proactive project manager) and careful, skilled crews. Work included tear-offs, complex roof installations, and gutter work, with attention to safety, site organization, and thorough post-job cleanup.

- Quality and value: Workmanship is consistently described as high-quality, with several mentions of fair or reasonable pricing for substantial projects. No surprise charges were noted, and some customers reported that the value exceeded expectations.

- Cleanliness and site care: Multiple accounts emphasize excellent cleanup and respect for the home and surrounding plants, with daily cleanup and after-work site tidiness.

- Customer service and reliability: Crews are described as polite, professional, knowledgeable, and easy to work with. They were willing to address changes and stand behind their work, with one customer noting they would use them again for future projects (including painting).

- Additional notes: Some testimonials reference ancillary services (vinyl deck replacement and gutter work) and a reputation that supports referrals or recommendations to friends and neighbors. One account specifically highlighted safety practices and teamwork during a steep, dangerous roof replacement.

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Additional Information

🏗️ Common Materials

Quality Rating

Excellent

⏱️ Response Time

Typically within a few days to schedule an estimate; generally prompt and communicative.

📝 Common Complaints

Occasional scheduling delays due to insurance and project timeline; occasional product issues (e.g., vinyl deck discoloration) that were resolved.

🛡️ Warranties Offered

No explicit warranty terms stated; implied workmanship warranty and product replacement when issues arose.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing noted as fair and transparent with no surprise charges; good value for large projects.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

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