Gruwell Roofing & Restoration

- Overall, experiences were consistently positive, with strong emphasis on communication, workmanship, and tidiness throughout the project.

- Communication and transparency: customers valued pre-, during-, and post-project updates, often receiving progress photos; estimates were detailed and questions answered promptly; many described the process as stress-free with clear expectations and no surprises.

- Work performed and outcomes: projects included roof replacements, ridge-vent conversions, additional venting (soffit), chimney flashing repairs, damaged rafter repairs, sun tunnels, gutters, and matching shed roofs; some jobs involved emergency repairs after weather events or damage; several notes highlighted thorough cleanup and attention to detail; several customers reported improvements in attic temperature and leak resolution.

- Materials and value: Gruwell often recommended and used Malarkey shingles (made in Oregon) and highlighted the advantages of better materials and ventilation options; many customers cited good value even when not the lowest bid; some emphasized the environmental or health-related benefits of the materials.

- Project management and company structure: described as a small, family-run operation with direct involvement from Gruwell themselves (not widely subcontracted); projects completed in a relatively short time frame (e.g., around 3–4 days in some cases); no down payment was noted in at least one instance; crews were described as professional, courteous, and easy to work with.

- Customer service and trust: multiple testimonials praised integrity, honesty, and responsiveness; customers often recommended Gruwell highly and appreciated personalized, respectful treatment of homeowners and even pets; several references noted problem-solving initiative and willingness to consult manufacturers for the best solution.