Alt Roofing

- Overall, reviews are mixed. Several customers report very negative experiences, while one subcontractor of ALT reports a positive relationship.

- Negative experiences (reported details):
- Descriptions of rude and expensive behavior tied to a person named Diego; perceived unprofessionalism from staff.
- Claims that workers did not provide basic courtesy or supplies (e.g., water) and that the supervisor was very demanding and time-specific in an inappropriate manner.
- A 5-week delay to obtain a budget/quote, followed by two no-shows for scheduled appointments, with no calls or notifications to cancel.
- General concerns about professionalism, reliability, and communication.

- Positive experience (reported):
- A subcontractor working with ALT states five years of positive collaboration, noting a strong crew, Diego’s solid trade knowledge, and Amy’s excellent administrative support.

- Practical considerations for potential customers:
- Be prepared for possible delays in quotes and potential appointment no-shows; confirm scheduling and pricing expectations in writing.
- Verify professionalism and communication expectations before committing.
- If engaging via ALT or its subcontractors, consider checking references and specifically inquire about lead times, pricing clarity, and customer communication.