Alside Window Company Southwest

- Dock layout and access: The facility has two new docks with straight-back alignment and improved Pavement, reducing the need to blindside-back. An old angle dock remains, and some deliveries still require entering a yard away from the docks for unloading. Exiting may require circling around the building.

- Dock availability and turnaround: In practice, only one dock is often available, making access tight and requiring careful maneuvering to align the trailer. Some drivers report quick unloads when a dock is open; others experience longer waits, up to about three hours, especially if they are the only truck present.

- Maneuvering and space: Several accounts note a tight, angled blind side at the dock, with an obstacle course formed by a dumpster and many parts cluttering the area. Sun glare on mirrors can further complicate visibility.

- Staff and procedures: Interactions are generally described as friendly. There are mixed observations about forklift operators—some appear distracted or preoccupied (e.g., on the phone) during unloading.

- Practical tips for customers:
- Expect variable unloading times; plan for potential delays if only one dock is available.
- Be prepared for tight docking and blind-side maneuvers; follow any posted signs to the unloading area.
- If unloading in a yard is required, confirm the exact location and access procedures ahead of time.
- Bring necessary paperwork and any required straps or equipment.