20/20 Exteriors
124 E Rowan Ave Suite 202B, Spokane, WA 99207, USA
Overall, customers report Alpine Roofing as delivering high-quality roofing work with strong customer service, clear communication, and reliable on-site execution. Many reviews highlight prompt responsiveness, professionalism, and care for the customer experience.
Key practical details:
- Quality of work: Leaks repaired, rotten wood replaced, new roofs installed; projects described as durable, aesthetically improved, and completed to a high standard.
- Communication and transparency: Project managers (notably Ben, Katya, Sal, and Dave) provided regular updates, progress photos, and clear explanations of options and timing; pricing discussions were described as transparent with few or no surprises.
- Timeliness and efficiency: Crews arrived on time, worked efficiently, and many projects were completed on schedule; some were finished in a single day.
- Cleanup and site care: Daily cleanup and debris removal were emphasized; crews protected landscaping and left properties neat and tidy.
- Pricing and value: Prices were described as fair, with honest assessments and no unnecessary upsells; several reviewers compared quotes and found Alpine competitive.
- Customer service and professionalism: Staff were patient, respectful, and responsive; financing assistance and helpful guidance on options were noted as strengths.
- Aftercare and follow-up: Post-project check-ins, contact from project managers, and willingness to address any issues contributed to strong overall satisfaction.
- Likelihood of recommend/repeat business: Multiple customers stated they would recommend Alpine Roofing and would use them again for future projects.
Shingles (composite roofing shingles),Wood/rotten wood,Fascia
Excellent
Very prompt and responsive; frequent project updates and quick follow-ups
Minor scheduling hiccup resolved quickly
Not mentioned
Excellent
Fair, transparent pricing with no surprises; quotes matched final price
No maintenance tips mentioned
124 E Rowan Ave Suite 202B, Spokane, WA 99207, USA
2222 E Mallon Ave, Spokane, WA 99202, USA
6 W Joseph Ave #100, Spokane, WA 99205, USA