Alpha Roofing and Siding LLC

Overall, experiences with Alpha Roofing (also referred to as Alpha Roofing and Siding) are mixed but trend positive, with many customers citing strong communication, professionalism, and quality work, and a smaller number reporting frustrations.

What customers praise
- Responsiveness and communication: prompt follow-up, regular updates, and availability to answer questions.
- Quality and thoroughness: careful installation, neat cleanup, and care taken to protect landscaping; some projects included photos before/after.
- Timeliness and reliability: crews arriving on schedule and completing work efficiently; several projects completed quickly or within a week.
- Scope and versatility: roof replacements and repairs, siding repair or installation, gutters, skylights, chimney work, and even associated repairs (e.g., vents) or neighboring referrals.
- Fair pricing and guarantees: many describe pricing as reasonable or upfront, with some reports of a 15-year warranty and maintenance options.
- Extra effort and customer care: owners or leaders (e.g., Greg, Jim) directly involved, follow-up checks, and examples of going beyond the call of duty (e.g., completing small add-ons or fixes at cost).

What customers note as practical details
- Before/after visuals provided to show work completed.
- Availability for after-hours estimates and quick scheduling after initial contact.
- Willingness to address issues caused by previous contractors and to fix leaks or other problems.
- The ability to handle multiple projects (roof, siding, gutters, chimneys, sheds) under one team.
- Cleanup and site protection emphasized as part of the service.

Mixed or cautious points
- At least one negative review claims poor communication and wasted time.
- Some mentions of past issues from another contractor being remedied by Alpha, suggesting that experiences may vary depending on the specific job or expectations.
- A few reviewers emphasize the importance of getting a written estimate and clear scope to avoid miscommunication.

Practical takeaways for potential customers
- Expect prompt estimates, clear communication, and the possibility of photos before/after.
- Inquire about warranties (e.g., 15-year roof warranty) and any maintenance plans.
- Confirm scope, timeline, and pricing in writing; ask about whether the team can handle multiple related tasks (siding, gutters, skylights, chimneys) in a single project.
- Check references and before/after examples from similar projects.