Allstate Exteriors & Restoration Services

Customer experiences with Allstate Exteriors are mixed but include many positive reports. Several reviewers praise the team’s professionalism, competency, and workmanship, with crews arriving on time, completing work efficiently, and leaving sites clean. Project management is highlighted by Matt and Brittany for providing clear planning, daily updates with photos, and transparent timelines and pricing. Teresa (office) and other staff (Logan, Debbi, Brooke) are repeatedly noted for responsiveness and helpful scheduling. Projects cited include siding work with Hardy board, painting, roof drip edge work for associations (e.g., eight buildings on Captiva Island), and several roof replacements, with several customers expressing high satisfaction with the final results and the quality of the installation.

However, there are notable negative experiences as well. One extensive review alleges major installation errors—non-compliance with James Hardie specifications, missing flashing, materials left exposed, property damage, and permit issues—with significant communication and remediation shortcomings. The reviewer ultimately expressed strong dissatisfaction, though the company responded offering corrective steps. Another reviewer cautioned about high pricing for small jobs (e.g., a $2,000 quote for replacing a single soffit) and suggested potential overcharging. A few customers also mentioned scheduling or communication gaps and mixed perceptions of overall value.

Practical takeaways for potential customers:
- Request a detailed written scope, timeline, and guaranteed price; ask for project manager contact and regular progress updates (photos if possible).
- Verify that work will comply with manufacturer specifications (e.g., James Hardie) and confirm permit details, subcontractor involvement, and warranty coverage.
- Clarify expectations for small jobs and the company’s minimum charges.
- Consider asking for references or site visits from recent projects similar in scope to your own.