Advocate Construction - Milwaukee

Customer experiences with Advocate Construction for hail-damage repairs (roof, gutters, siding) are predominantly positive and centered on insurance-assisted processing and minimal out-of-pocket costs beyond deductibles. Key patterns include:

- Door-to-door outreach offering free inspections, with Tony Valente often serving as the primary contact to explain the process, coordinate with insurers, and guide material and build-day decisions.
- Many customers were able to secure full or near-full insurance coverage for roof replacements, sometimes with costs reduced further or effectively covered beyond the deductible.
- The process is described as cooperative and largely smooth, with explanations of procedures, assistance in endorsements or mortgage-related paperwork, and ongoing communication. Several customers noted improved outcomes after Advocate intervened with insurers or adjusters.
- Work quality and timeliness are repeatedly praised. Roofs (and related repairs) are often completed quickly (frequently within one to two days), with generally good cleanup, though one case reported initial cleanup issues that were resolved. In some instances, company staff returned to assist with cleanup or follow-up.
- Customer service is highlighted, with staff including Will, Drew Rogers, Tim Fox, Jerin Versalius, Alex B, Blake, Lorenzo, Chris Benson, and Caden receiving individual commendations for responsiveness, thorough explanations, and going above and beyond.
- Several customers stated they would highly recommend Advocate to friends and family and would use the company again for future storm-related repairs. Some notes mention additional benefits such as discounts from using impact-resistant shingles.
- Repeated positive feedback includes clear communication, professional conduct, and a sense that the company genuinely cares about customer satisfaction.

Overall sentiment: consistently favorable, with practical benefits emphasized (insurance coordination, low out-of-pocket costs, timely completion, and reliable cleanup), along with strong customer service and recommendations.