Advance Roofing LLC

- Overall, experiences with Advance/Advanced Roofing are mixed. Some customers report highly positive results, while others encountered communication or administrative issues.
- Positive experiences highlighted:
- Prompt responses to leaks and on-site assessments by knowledgeable staff (e.g., George), with clear explanations of options and timelines.
- Projects completed efficiently, sometimes in 1–2 days, with attention to detail (multi-step work such as tear-offs, re-decking, underlayment, vent work, flashing, and new shingles).
- Professionalism and good customer service described in several reviews; strong communication about scheduling and weather contingencies.
- Several customers were satisfied with the final workmanship and would recommend the company.
- Practical outcomes mentioned:
- Some customers had successful full roof replacements and reported durable results with positive references from other professionals (e.g., electrician using them for his own roof).
- One customer noted effective use of emergency tarp to bridge time until work could proceed.
- Notable concerns and issues:
- Pricing concerns early on, including an instance where a large number of screws and a high price were proposed for a small leak fix.
- Communication gaps: at least one estimator “ghosted” the client after inspecting, with no follow-up.
- Permit and lien-release problems: a final permit/inspection was delayed or delayed communication; lien releases contained errors, and attempts to address them were met with aggressive collection-style calls.
- Some customers felt there was insufficient transparency or responsiveness during the post-project follow-up.
- Practical tips for potential customers:
- Request itemized, written estimates and confirm exact scope of work, materials, and the number of trips/timeframe.
- Verify permit status and ensure lien releases are accurate before final payment.
- Set clear expectations for communication cadence and who will be your point of contact.
- Compare quotes and ask for references to gauge consistency in pricing and workmanship.