A & J Roofing and Siding

Overview: Feedback on A&J Roofing and Siding is mixed. Several customers report strong responsiveness, transparent communication, detailed quotes with photos, timely scheduling, and high-quality workmanship across roofing, gutters, and skylights. Others describe missed appointments, unresponsiveness to inquiries (including reviews), and, in at least one case, significant post-work cleanup and property issues.

Positive experiences (practical details):
- Quick response and same-day estimates with detailed quotes and photos.
- On-time arrivals, efficient work, and completing jobs (often same-day) with thorough cleanup.
- Professionalism, courtesy, and clear explanations; good pricing and value.
- Successful projects cited include roof replacements, gutter installations with guards, and skylight work.
- Multiple customers would readily recommend the company and express trust for future projects.

Negative experiences (practical details):
- Multiple no-show appointments and difficulty getting callbacks.
- Reports of unresponsiveness to reviews and emails.
- One detailed account of a miserable installation experience: delayed responsiveness, damage to a central HVAC system from falling shingles, fasteners left in gutters, substantial debris left on site for days, and perceived unprofessional communication; later updates noted some cleanup but unresolved issues.
- Some mentions of unprofessional behavior or language barriers.

Practical takeaways for potential customers:
- Confirm scheduling reliability and establish a clear start/end timeline before work begins.
- Request a written estimate with photos and a detailed scope of work.
- Clarify cleanup responsibilities and the contractor’s debris removal process.
- Ask about warranties/guarantees and obtain references for similar projects.
- Designate a single point of contact to improve communication throughout the project.