A Cut Above Exteriors

(4.9)
161 reviews
+1 503-643-1121

A Cut Above Exteriors Reviews

A Cut Above Exteriors (ACAE) is described by most customers as professional, reliable, and capable of delivering high-quality exterior work across siding, roofing, and related components. Practical details mentioned include:

- Scope of work: siding installations (notably James Hardie fiber cement and cedar), exterior remodels (siding, masonry, gutters, paint), window and door updates, roofing, decks and railings, and accessibility improvements (wheelchair-friendly entry ramps and low-threshold doors) on full or partial exteriors.
- Materials and design: many clients appreciate detailed material discussions, color/sample selections, and adherence to James Hardie criteria; several projects emphasize the durability and finish of Hardie boards or cedar siding, with some referencing matching priming and color considerations.
- Project management and communication: multiple reviewers praise project managers (notably Josh and Alex) and the sales/estimator team (Bill, Joe) for clear, ongoing communication, realistic scheduling, and responsiveness to questions and changes; teams are often described as organized and respectful of property.
- workmanship and professionalism: crews such as Nikolay, Rosty/Rostyslav, Eugene, Martin, Juan, Andrey, Vlad (paint), and Randy are repeatedly commended for quality craftsmanship, safety, neat daily cleanup, and minimizing disruption.
- Adaptability and problem-solving: contractors are praised for handling surprises (permits, rot, structural issues) with practical solutions and keeping projects on track; some reviewers note the benefits of tackling multiple exterior elements in a single phase to save time and expense.
- Customer experience and outcomes: many customers report a revitalized appearance, improved curb appeal, and higher perceived value; several projects are described as life-changing or highly satisfying, with repeat engagements and strong recommendations.
- Pricing and estimates: reviewers compare bids from multiple contractors, with ACAE often cited as offering thorough, transparent proposals; some express that ACAE’s perceived value justifies a higher upfront cost, while at least one review notes a negative experience with pricing and a lack of cost breakdowns.
- Notable caveat: one review expresses a strongly negative experience, alleging poor communication, overpriced work, lack of cost breakdowns, intentional shortcuts, and damage (e.g., window screen) with delays in remediation, leading to a recommendation not to use ACAE. This represents a minority view within the overall feedback.

Overall, the majority of customers report a positive, dependable experience with skilled workmanship, strong project management, and satisfying, visually appealing results, while a small number note adverse interactions or outcomes.

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Additional Information

🏗️ Common Materials

James Hardie fiber cement siding (HardiePlank), cedar siding (and cedar trim), Hardie Board; occasional references to cultured stone and masonry work.

Quality Rating

Excellent

⏱️ Response Time

Next-day (within 24 hours)

📝 Common Complaints

Pricing transparency and perceived upselling / higher bids,Lack of detailed cost breakdown or scope clarity,Communication delays or inconsistent updates,Occasional damages or quality disputes (e.g., damaged window screen) or disagreements over rot/repairs

🛡️ Warranties Offered

Not specified in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally viewed as good value for premium quality; some quotes were higher than competitors but justified by quality, while others criticized upselling and lack of cost breakdown

🔧 Maintenance Tips

No maintenance tips mentioned in reviews

Location

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