607 Home Improvement

Neutral summary of customer experiences with 607 Home Improvement:

- Service scope and outcomes: Reviews describe a wide range of projects, from kitchen and bathroom remodels to siding, roofing, basements, and even near‑total house renovations. Several customers report high‑quality finishes, professional crews, and transformation of their homes, with some projects completed quickly and with noticeable attention to detail.

- Timelines: Reported timeframes vary widely. Some projects were completed very quickly (e.g., kitchens finished in about two weeks to a month, or a kitchen remodel in 12 days), while others reference extended timelines or faster completion than insurers expected. A few customers experienced delays or mismatches between promised and actual schedules.

- Pricing and quotes: Experiences with pricing range from competitive to perceived high. Some customers encountered quotes they considered excessive or not aligned with other estimates, and a few instances involved discounts or pressure related to reviews. One account describes a notably high bid for multi‑layer roofing compared with other contractors.

- Insurance coordination: Several reviews note involvement with insurance claims—some praise support coordinating claims and handling paperwork, while others imply frustration with the process or expectations around insurance outcomes.

- Communication and reliability: Opinions are mixed on communication. Some customers highlight responsiveness, accessibility, and helpful design support (including in‑store selections and computer renderings). Others report missed appointments, unreturned messages, slow follow‑ups, or being told they did not service their area after traveling to the job.

- Work quality and safety: Many accounts commend the quality of work, professionalism, and outcomes (described as stunning or “brand new” results). A smaller number allege damage occurred during work, unsatisfactory results, or unresolved issues.

- Practical cautions for potential customers: Given the range of experiences, potential customers should obtain a detailed written scope of work and timeline, request multiple formal estimates, verify whether insurance coordination is included, review prior project references with similar scope, and confirm communication expectations and point‑of‑contact throughout the project.