5 Star Service

Overall, customer feedback on 5 Star Service is positive, with consistent emphasis on thorough, professional exterior work, strong communication, and reliable project management. Key practical details include:

- Services performed: siding replacement (often Masonite to James Hardie cement board), window replacement (bay and standard opportunities noted), painting, gutters and downspouts, soffits/fascia, trim molding, porch railings and eave corbels, lighting, decorative siding options, and, in some cases, concrete patios and sidewalks, screen porch repairs, and shutter fixes.
- Materials and design: frequent use of James Hardie siding; emphasis on quality craftsmanship, high attention to detail, and design adjustments (e.g., wider trim, redesigned windows, color updates).
- Process and communication: detailed and competitive quotes; on-site involvement by Vinny with daily inspections; prompt responses and courteous, professional crews; projects frequently completed on time despite weather or other challenges.
- Outcomes: noticeable exterior transformations, improved aesthetics, and in many cases energy-efficiency improvements; neighbors and homeowners report high satisfaction and pride in the results.
- Aftercare and reliability: strong post-project support; Vinny is described as standing behind his work and returning for adjustments or issues years after completion; many customers express willingness to rehire for future phases (e.g., Phase 3, roofing, additions) and to refer others.
- Customer experiences: customers describe honest, transparent dealings, reliable scheduling, and a personal, owner-led approach; several notes highlight relief after previous negative experiences with other contractors and emphasize trust and consistency with 5 Star Service.